Before Pickup
Pickup locations may vary by product, date, routing, and selected hotel area. Always follow the pickup location and time shown in your booking confirmation.
Traffic and hotel loading zones can affect pickup timing. Please be ready and visible during your scheduled pickup window.
- Choose the closest available pickup location inside the booking widget right before you pay.
- Allow a 10-minute window from your scheduled pickup time.
- Wait curbside or at the listed tour-bus loading area.
- Do not wait inside hotel lobbies unless your confirmation says to.
- Keep your phone available in case we need to reach you.
- For urgent pickup help, call (808) 561-2555